Welcome to the official Clickteam support website.
To ensure you get through to the right support channel, please read through all of the instructions carefully on this page.
We highly recommend you create a free Clickteam account before accessing or trying to access services.
Since 2025, Clickteam has launched a brand new website network. This is a clean slate from scratch. Any orders placed on a Clickteam website before October 2025, are still available but only internally.
We are in the process of making all of this information available to you. In the meantime, we are currently processing all previous serial keys and licenses into our new passport system for you to claim on the new network. You will receive an email when this is done.
We highly recommend you create a free account on the new network. This account will be your Clickteam account from this date onwards. All new orders placed will be linked to your new Clickteam account and any support or bugbox tickets will be allocated. You will also be able to access all your downloads and serial keys for anything purchased after September 2025.
Thank you for your patience whilst we make this huge transition.
Get direct support from Clickteam here through our official support portal.